Information We Collect
Information you provide directly: When you fill out our contact form, send us an email, or book a call, you may provide your name, email address, company name, and details about your project. We use this to respond to your inquiry and evaluate whether we can help.
Information collected automatically: When Google Analytics is enabled, we use Google’s measurement tools (gtag.js / Google Tag Manager) to collect standard usage data such as pages visited, approximate location, device and browser type, and referral source. Google processes this data according to its own privacy policy. We use it to understand how the site is performing, not to sell your information.
Calendly: If you book a call through our scheduling link, Calendly collects and processes your booking information. Their privacy policy governs that data: calendly.com/legal/privacy-notice.
How We Use Your Information
We use the information we collect to:
- Respond to project enquiries and schedule introductory calls
- Understand whether a project is a good fit before engaging
- Improve the content and performance of our website
- Send occasional updates or follow-ups if you have expressed interest in working with us
We do not use your information for advertising, retargeting, or any automated decision-making.
How Long We Keep Your Data
We retain contact and enquiry data for as long as it is relevant to an active or potential engagement, or for up to 2 years, whichever comes first. You may request deletion at any time.
Google Analytics retention follows the retention settings configured in our Google Analytics property.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share limited data with:
- Service providers who help us operate our website and communications (e.g. hosting, analytics, scheduling tools), under appropriate data processing agreements
- Legal authorities if required to do so by law or to protect our legal rights
Cookies
When Google Analytics is enabled, Google may set cookies (for example _ga / _gid) to distinguish visits. We do not use advertising or retargeting cookies of our own.
You can control cookie preferences through your browser settings, or opt out of Google Analytics via Google’s tools. Disabling cookies will not prevent you from using this site.
Your Rights
Depending on where you are located, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, email us at contact@eclivia.us. We will respond within 30 days.
Data Security
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. No method of transmission over the internet is completely secure, but we take this seriously and act accordingly.
International Visitors
This website is operated from the United States. If you are visiting from outside the US, including from the European Economic Area or the United Kingdom, please be aware that your information may be transferred to and processed in the United States. By using this site, you consent to that transfer.
Children
This website is not directed at children under the age of 13. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page reflects the most recent version. Continued use of the site after changes are posted constitutes acceptance.
Contact
For any privacy-related questions or requests: contact@eclivia.us